When logging in with any third party application, or attempting to create your own live OpenAPI Application, the login may fail with the error "Your account is not activated for this platform":
This error can be caused by two primary reasons:
- Your account is either not funded, or not funded beyond the pre-fund threshold applicable for your region.
- You are not a direct client of Saxo Bank, but instead an indirect one created by an Introducing Broker or White Label Partner
If neither of these is applicable to you, you can reach out to our support team for investigation & clarification: How do I reach the team?